DWP: Universal Credit, PIP and JSA payment changes due to August bank holiday

The August bank holiday will soon be here and it could affect payments made to benefit claimants. Those on Universal Credit, State Pension, ESA, JSA, Carers Allowance, Pension Credit, PIP and Attendance Allowance could all see the dates they get the payments change.

The next bank holiday in the UK falls on August 29, making it a long weekend for many. Because of this, benefit claimants could see their payments as much as three days early.

Those who are expecting to be paid on August 29 should be paid on Friday, August 26 instead. This is because you should receive your cash the working day before this bank holiday, Lancs Live reports.

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More changes will come later in the year with date changes to cover anyone who is due to be paid on December 26, 27 or 28. Here is all you need to know about how bank holidays will affect your payment dates and what to do if you don’t get paid:

Benefit payments over August bank holiday

Those who are expecting their benefit payment on Monday, August 29, should be paid on Friday, August 26 instead. This is because you should receive your cash the working day before this bank holiday.

Although the payment date will change, the amount you receive in benefits won’t be affected, and you’ll be paid into your bank, building society or credit union account as normal.

How often you get payments will depend on which benefits you claim. For example, you’ll get paid Universal Credit on the same day each month, while Tax Credits are typically paid every four weeks or weekly. Child benefit is usually every four weeks on a Monday or Tuesday.

See the full list of how often certain benefits are paid below:

  • Attendance Allowance – Usually every four weeks
  • Carer’s Allowance – Weekly in advance or every four weeks
  • Child Benefit – Usually every four weeks, or weekly if you’re a single parent or you or your partner get certain benefits
  • Disability Living Allowance – Usually every four weeks
  • Employment and Support Allowance – Usually every two weeks
  • Income Support – Usually every two weeks
  • Jobseeker’s Allowance – Usually every two weeks
  • Pension Credit – Usually every four weeks
  • Personal Independence Payment – Usually every four weeks
  • State Pension – Usually every four weeks
  • Tax credits – Every four weeks or weekly
  • Universal Credit – Every month

What if I don’t get paid?

If you don’t get your benefit payment when you are expecting to receive it, you should double-check the date on your award notice and your bank account.

If it is the right date but you still haven’t been paid, you should contact the relevant benefit helpline for advice. It is worth keeping in mind that they are unlikely to be open on bank holidays, though.

Universal Credit :

  • Call for free: 0800 328 9344
  • Welsh speaking: 0800 012 1888
  • Textphone: 0800 328 1344

Child benefit :

  • Call for free: 0300 200 3100
  • Outside UK: +44 161 210 3086

Tax credits:

  • Call HMRC for free: 0345 300 3900
  • From outside the UK: +44 2890 538 192

Jobseeker’s Allowance, Income Support, Incapacity Benefit and Employment and Support Allowance:

  • Call for free: 0800 169 0310
  • Textphone: 0800 169 0314
  • Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 169 0310

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